Policies & Payments

Payment

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, check, Visa, Mastercard, Discover, American Express, and CareCredit.

   

CareCredit

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.

Policies

• For everyone's safety, all animals must be on leash in the parking lot and upon entering the facility.
• In respect of everyone's time, we will ask that any appointment that is ten or more minutes late be rescheduled for another time.
• New clients and clients who has previosuly missed appointments will need to pre-pay a $92 exam fee when booking an appointment. Thank you for being so understanding on this! 
• There is a $100 booking fee for surgical and dental appointments. The booking fee will be applied towards the service and is non-refundable unless the appointment is canceled with 24-hr notice.
• There is a $50 booking fee for clients with a history of one or more missed appointments without appropriate notice. The booking fee will be applied towards the service and is non-refundable unless the appointment is canceled with 24-hr notice.
• Due to the amount of research and preparations required before any health certificate for travel outside of the contiguous United States, there is a $50 deposit due at the time of booking that will be applied towards your exam at the completion of the health certificate examination. Should the exam be cancelled, you forfeit the $50 deposit to Alpine Animal Hospital.